Freelance Nutanix & Networking Engineer (On‑Call) – Dili

About the role

We are looking for an experienced Nutanix Engineer / Networking IT Support Engineer to provide break‑and‑fix services on an on‑call freelance basis in Timor‑Leste. The role combines onsite and remote support for enterprise infrastructure, requiring strong technical expertise and fluent English communication.

Key responsibilities

• Deliver onsite and remote break‑and‑fix support for networking and infrastructure incidents.
• Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
• Perform system upgrades, patching, and lifecycle management.
• Troubleshoot hardware, software, virtualization, and network issues.
• Resolve network connectivity problems (TCP/IP, VLANs, DNS, DHCP, routing, switching).
• Implement and support backup and disaster‑recovery solutions.
• Respond to critical incidents within agreed response times.
• Collaborate with global and regional teams on infrastructure and cloud projects.
• Maintain accurate technical documentation and incident reports.

Required profile

• Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
• Valid CCNA certification with at least a 90 % pass score on the induction assessment.
• Fluent spoken and written English.
• Ability to work independently in customer‑facing environments.
• Professional demeanor and strong customer‑service orientation.

Required skills

• Nutanix ecosystem (AOS, AHV, Prism).
• VMware and/or Hyper‑V.
• Networking fundamentals: TCP/IP, VLANs, DNS, DHCP, routing, switching.
• Backup and disaster‑recovery solutions.
• Scripting with PowerShell and/or Python (advantageous).
• Optional Nutanix Certification (NCP or higher).
• Familiarity with cloud platforms such as AWS, Azure, or GCP.