Malay QA Lead (Remote)

About the role

We are seeking a Malay Quality Assurance Lead to oversee the quality and consistency of Malay AI training data. This remote, contract position will involve reviewing AI‑generated content, evaluating trainer performance, and ensuring adherence to project guidelines.

Key responsibilities

• Review and assess AI‑generated Malay content for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, and adherence to detailed rubrics.
• Provide precise written feedback to trainers and QA contributors in English.
• Identify recurring quality issues and communicate updates to the team.
• Support onboarding of new contributors and maintain documentation of quality standards.
• Monitor contributor activity and activate those who are not working consistently.

Required profile

• Bachelor’s or Master’s degree in Malay, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance or a related field.
• Native or near‑native proficiency in Malay with strong reading and writing abilities.
• Strong command of English for following guidelines and providing feedback.
• 3+ years of professional experience in Malay writing, editing, translation, localization, content QA, AI training, annotation or similar workflows.
• Deep understanding of Malay grammar, spelling, punctuation, tone, register and cultural context across regional variants.
• Experience leading or supporting remote teams of trainers, annotators, reviewers or QAs is preferred.

Required skills