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6 ans d'experience

Competences

Government Relations Administrative Support Document Preparation Data Entry Customer Service Debt Collection Negotiation Communication Problem Solving Coordination Reporting Regulatory Compliance Multitasking Confidential Document Handling Team Liaison

Experience

Government Relations / Passport Representative & Administrative Officer

Ahmed Golden Wings Limousine – Al Saqr Al Thahabi Trading & Delivery Group

2023-01 -

Managed all government relations and administrative transactions for the company, employees and drivers, acting as the primary Passport Representative (PRO). Followed up on passport, residency, identification and other government‑related matters, coordinating with the Ministry of Labour, Ministry of Commerce and Industry, and the Ministry of Interior. Handled vehicle registration, licensing, violations and traffic department interactions, ensuring timely renewals and compliance. Prepared, organized and submitted official documents, maintained accurate records of employees, drivers and vehicles, and provided daily reporting and administrative support to management while working under pressure.

Administrative / Passport & Government Relations Representative

Al‑AZALY RENT A CAR‑LIMOUSIN

2020-01 - 2023-12

Oversaw administrative and government‑related documentation, ensuring accurate entry and update of customer and case information in company systems. Prepared, organized and maintained official files, submitted complaints and clearance documents through MOI online services, and followed up on vehicle‑related reports and registrations. Coordinated with police stations and public prosecution for driver and vehicle matters, and provided comprehensive support to both customers and internal teams.

Langues

Français

fluent

Arabic

native

English

intermediate

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